Sheltered Housing Manager

Appointed in August 2018, Derya has significant experience within the social housing sector. After finishing her Housing Training Course, Derya started working at Grosvenor Resident Management Organisation in 2009. She quickly progressed from Repairs Officer through to Housing Officer at City West Homes providing housing for Westminster Council. Derya started working as a Sheltered Housing Officer in 2018. After progressing through to become a Senior SHO and responsible for training new housing officers, she has progressed through to become our Sheltered Housing Manager. Derya now manages, coaches and supports the development of the whole SHO team, and is a key member of the senior leadership team.

“On behalf of the whole SHO team, it means so much that our residents trust us. We are the day-to-day face of the organisation and we’re always there for them and we feel privileged to be part of their lives. Whilst they maintain their homes and their self-care by; paying bills, going food shopping or keeping themselves safe; we do support them by providing support with any other specific needs. We believe that by demonstrating the principles of being an organisation who cares that it makes a difference to people’s journeys.”